Dreamtime Boho FAQs | Leather Bags & Worldwide Shipping
WHERE ARE YOU BASED?
Dreamtime Boho is an Australian online boutique based in Queensland. Our collection is available online and shipped to customers throughout Australia and worldwide.
WHERE ARE YOUR PRODUCTS MADE?
Our leather goods are designed in Australia, and we work with skilled artisans who bring our designs to life using traditional leather craftsmanship. Each piece is thoughtfully created with a focus on beautiful detailing, individuality and quality.
ARE YOUR BAGS MADE FROM GENUINE LEATHER?
Yes. Our leather bags are crafted from genuine leather. As leather is a natural material, variations in colour, grain, texture and markings are part of its character and help make every piece beautifully individual.
ARE DREAMTIME BOHO BAGS ONE OF A KIND?
Many Dreamtime Boho bags are one of a kind or produced in very limited quantities. Hand tooling, hand painting, gemstones and natural variations in the leather mean no two pieces will ever be exactly alike.
WHAT IS HAND TOOLED LEATHER?
Hand tooled leather is created by working designs into the leather by hand to produce intricate patterns and detailing. Many Dreamtime Boho bags feature hand tooled mandalas, florals and other bohemian and western-inspired designs.
CAN YOUR CROSSBODY BAGS ALSO BE WORN AS SHOULDER BAGS?
Many of our leather crossbody bags feature adjustable straps that can be shortened and comfortably worn as shoulder bags. Please check the individual product description for details.
WILL MY BAG LOOK EXACTLY LIKE THE PHOTOS?
Your bag will be the design shown; however, genuine leather naturally varies in grain, markings and colour. Handcrafted and hand painted details may also vary slightly, giving each piece its own individual character.
HOW DO I CARE FOR MY LEATHER BAG?
Keep your leather bag away from prolonged moisture, excessive heat and direct sunlight when storing it. Store it in a cool, dry place and use care products suitable for genuine leather when required.
DO YOU RESTOCK SOLD-OUT BAGS?
Some favourite designs may return, but many Dreamtime Boho bags are created in small quantities and cannot always be restocked. If you love a particular piece, we recommend purchasing it while it is available.
DO YOU HAVE A PHYSICAL STORE?
Dreamtime Boho is an online boutique based in Queensland, Australia. Our collection of boho leather bags, wallets, accessories and jewellery is available through our online store.
DO YOU SHIP WORLDWIDE?
Yes. Dreamtime Boho ships worldwide from Queensland, Australia. Please refer to our Shipping page for current shipping information and delivery details.
HOW DO I TRACK MY ORDER?
Once your order has been processed and dispatched, you will receive an email containing your shipping confirmation and tracking details so you can follow your delivery.
If you have any questions regarding your order, please contact us at info@dreamtimeboho.com.
I SAW A BAG I LOVED AND NOW IT’S GONE. WILL IT COME BACK?
Many of our handcrafted leather bags are available in very limited quantities, and some designs are one of a kind. Once a piece sells, we cannot guarantee it will return.
This is part of what makes Dreamtime Boho special — our collections are designed for those who love something individual and a little different from the ordinary.
CAN I CUSTOM ORDER A BAG?
Custom orders may be available depending on the design and our artisans’ availability. Please contact us to discuss what you’re looking for. Custom pieces generally take approximately 3–4 weeks to create, although timeframes can vary.
DO YOU OFFER REFUNDS OR EXCHANGES?
Please refer to our current Refund Policy for complete information regarding returns, exchanges, faulty items and change of mind purchases.
HOW CAN I KEEP UP TO DATE WITH NEW ARRIVALS, SALES AND PROMOTIONS?
Join our mailing list to hear about new arrivals, limited releases, restocks, sales and special offers.
You can also follow Dreamtime Boho on Instagram, Facebook, Pinterest and TikTok for our latest bags, behind-the-scenes updates and new collections.